HL Display Case Study

HL Display help retailers and brands around the world to create attractive and profitable in-store environments that strengthen the consumer’s shopping experience. The vision is to be the preferred partner in their industry leading the development of innovative and sustainable solutions for a better shopping experience around the world. From store communication, merchandising, and secondary displays to bespoke design and services, HL Display is an expert in improving the shopping experience whilst increasing cost efficiency and maintaining environmental sustainability.

HL Display has production sites in Sweden, Poland, China, and the UK combined with sales units across more than 20 countries.

HL Display wanted to save time on conducting supplier self-assessments & overall supply chain compliance reporting. The Group Purchasing team recognized supplier risk management as a pillar to help meet their sustainability goals. With over 700 suppliers and much of their supplier data localized on different entities' ERP Systems and in employees' computers – like in spreadsheets, notes, and emails – HL Display had a hard time leveraging their supplier data in the most efficient way. Information was scattered & processes required heavy manual work, which meant supplier self-assessment campaigns sometimes took as long as 8-10 months to finish.

Kodiak Hub's software has helped HL Display centralize, onboard, and collect supplier data from their most important suppliers – getting their teams out of their localized notes and spreadsheets – into a consolidated platform where all Purchasing Managers and Buyers can access and evaluate the same supplier data and information.

HL Display leveraged Kodiak Hub's solutions for self-assessment & onboarding, building customized self-assessments templates with a dynamic drag-and-drop template builder. Combined with a rating methodology and global library of international & industry best practices, they made sure every requirement was being covered. With support from Kodiak, HL Display also had the possibility to offer their suppliers to choose different languages when they answered the self-assessment questionnaire.

With the self-assessments built, HL Display could set up an automated workflow that would ensure that all suppliers received their assessments in time, tailored to their segments/categories. HL Display leveraged the supplier rating methodology and automated notifications to quickly identify missing data or documentation from supplier responses. In turn, HL Display has been able to issue corrective action faster, via Kodiak Hub's collaboration tools in the platform – keeping all communication & documentation centralized in Kodiak Hub's platform.

HL Display went from working 8-10 months to create, send out, gather, and report on their supplier self-assessments & supply chain compliance – to just 3 weeks from start to finish.

Through the application of better SRM software, the team also managed to meet their goals of 90% of their suppliers showing they live up to HL Display's code of conduct, thus meeting their sustainability goals.

Going from Manual to Magnificent.