Cloetta
The Challenge
The Solution
The Result
Sjef Van Kuijk
Group Supplier Quality Food Safety Manager
Cloetta
Improving Supplier Relationships & Innovation by Moving SRM In-House
Cloetta, founded in 1862, is a leading confectionary company in Northern Europe. Their products are sold in more than 50 countries worldwide with Sweden, Finland, Denmark, Norway, the Netherlands, Germany, and the UK as their main markets. They hold a portfolio of strong consumer brands such as Läkerol, Cloetta, CandyKing, Jenkki, Kexchoklad, Malaco, Sportlife, and Red Band.
Cloetta is traded at Nasdaq and have 7 production units in 5 different countries, with over 2600 employees and products sold in more than 50 markets. It's safe to say they've been hugely successful in their segment.
Cloetta was looking for a solution that could provide them with better insights into their global supply chain, with a special attention placed on food safety and sustainable modes of operating among their suppliers. At the time, they were outsourcing their supplier approval and some performance monitoring to a third-party vendor.
Cloetta wished to manage their complete process in-house and was looking for a cutting edge, albeit user-friendly platform. The goals were to improve process efficiency, enforce a cost-cutting program, as well as to secure that spend was managed in a sustainable manner. Cloetta also had ISO 9001 and ISO 14001 certificates and they needed to ensure that compliance levels were upheld as they were audited by customers and certification bodies several times per year.
Kodiak Hub's solution helped Cloetta bring all their supplier management in-house, under the hood of one consolidated and intuitive platform.
Our end-to-end SRM system also aided Cloetta to capture data specifically pertinent for food safety and food production and thus to enable safe sourcing of raw materials based on more granular data and analysis. It also enabled their Quality, Purchasing, and Sustainability teams to agree on common sourcing and supply chain KPIs and instigate common change programs.
With a 360º overview of their supplier's performance together with customized notifications, Cloetta would begin to work even closer to their supplier base. Enabling their team to store supplier data and quickly manage processes governing suppliers' compliance and ensuring supplier quality.
With the help of sleek and user-friendly dashboards, managing and monitoring of their suppliers' compliance and performance became much less resource-consuming and also safer.
Among other things, Kodiak Hub's solution helped Cloetta meet its goal of 100% supply chain compliance according to their corporate KPIs.
By providing a reliable platform that shows supplier information in a simple yet understandable way, Cloetta has been able to prove to customers that they comply with customer requirements.
Most importantly, Cloetta has been working much closer with their suppliers than ever before, which has paved the way for collaborative innovation and, ultimately, better products.
"When we found Kodiak Hub, we felt you had all the must-haves like the possibility to set up work-flows and processes. But you also had a lot of nice-to-haves and the ability to tailor some features according to our process, which were really a positive thing”
"Our results and reports have been correct ever since we switched to your platform. We’ve seen no deviations, which is a really good since we’ve completely changed the process on how we work"
“A huge benefit with Kodiak Hub is that we can build our relationships with our suppliers in a better way by working closer to them. This is paving the way for collaborative innovation and, in the end, better products”
Sjef Van Kuijk
Group Supplier Quality Food Safety Manager
Cloetta